When someone you care about is struggling with alcohol or other substance use, it can be hard to know what to do. You may worry about saying the wrong thing, making the situation worse, or pushing them away.

You can’t make someone change, but you can let them know you’re concerned, encourage them to get help, and make it easier for them to take the next step.

How do I know if my loved one may need help?

Substance use can look different from person to person. Some changes that may be cause for concern include:

• Becoming more secretive or withdrawing from family and friends
• Spending a lot of time using alcohol or other substances
• Strong cravings or urges to use
• Changes in mood, such as increased irritability
• Continuing to use even when it’s causing problems with relationships, work, health, or everyday life

These signs don’t necessarily mean your loved one has an addiction. But if you’re concerned about changes you’ve noticed, you don’t have to determine what’s wrong or what kind of treatment they need on your own.

1. Learn more about what they’re going through

Learning more about substance use can help you better understand what your loved one may be experiencing and prepare you to talk with them.

In our webinar, How to Support Yourself or a Loved One With Substance Use, Jennifer Duncan-Sanford, LCSW, of Hazelden Betty Ford shares ways you can support a loved one struggling with substance use—and take care of yourself along the way.

[Watch the webinar: How to Support Yourself or a Loved One With Substance Use]

2. Start a conversation

Talking about substance use can be difficult. Duncan-Sanford recommends focusing on your own feelings and concerns rather than blaming or criticizing your loved one.

For example:

“I feel worried when I see how much alcohol is affecting your health.”

Listen to what your loved one has to say, too. Don’t expect one conversation to change everything. Your loved one may need time before they’re ready to recognize there’s a problem or consider getting help. For now, you can let them know you’re concerned, you care about them, and support is available when they’re ready.

3. Set healthy boundaries and take care of yourself

Supporting your loved one doesn’t mean protecting them from every problem caused by their alcohol or other substance use. Setting healthy boundaries can help you be clear about what you will and won’t do while still showing that you care.

Remember to take care of yourself, too. Supporting someone who is struggling with substance use can be exhausting. Make time for healthy relationships and activities, and consider reaching out to a trusted friend or support group if you need additional support.

4. Help them explore treatment when they’re ready

If you’re concerned about a covered family member’s alcohol or other substance use, Carrum Health can help.

A dedicated Carrum Health Care Navigator can listen, answer questions, help you understand the options available, and connect your loved one with a leading treatment facility that provides proven, high-quality care.

Depending on your health plan, covered treatment may also be available at little or no cost.*

Concerned about privacy? [Learn how your privacy is protected when you or a family member gets treatment.]

Start with a private conversation

You don’t have to know what kind of help your loved one needs before reaching out. A Carrum Health Care Navigator can privately answer your questions and help you understand the options available to your family.

Call 855-729-3511 or check your eligibility to get started.

*If you have a high-deductible health plan, you’ll need to meet your deductible first. Checking your eligibility will show you exactly what’s covered and what you can expect to pay, if anything at all.

The information contained on this page is for informational purposes only. No material is intended to be a substitute for professional medical advice, diagnosis, or treatment.